Cancelled Tracking Notifications

Understand why Tracktainer may stop tracking a shipment.

Tracktainer

Last Update vor 9 Tagen

 


What does a cancellation notification mean?
When a tracking request is cancelled, Tracktainer informs the user that further updates will no longer be sent.

The current notification identifies several possible reasons:



  • The reference could not be matched


  • No carrier data was received


  • Tracking was manually stopped




What should I do?
Review the shipment from View Full Tracking Details, verify the tracking reference, and contact support if you believe the request was cancelled unexpectedly.


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