Shipment Information Looks Incorrect
Know what to check if the shipment details do not match what you expect.
Tracktainer
Last Update 9 dagen geleden
Start with the shipment reference
First, verify the Container Number, B/L, or Booking Reference used to create the tracking request.
A wrong reference can result in the wrong shipment being searched or the reference being unable to match at all.
Review the full shipment details
Check information such as:
Container Number
Booking Number
Carrier
Port of Loading
Port of Discharge
ETD
ETA
Route
Transshipment information
Latest shipment status
For example, Tracktainer tracking views can show origin and destination together with shipment status and routing information.
Remember that shipment information can change
Schedule and route information may be updated during the journey.
An ETA that looks different from an earlier value may simply represent a newer shipment update rather than incorrect data.
Tracktainer has dedicated ETA-change tracking for this reason.
Still looks wrong?
If the reference is correct and you believe the tracking information belongs to a different shipment or contains incorrect data, contact Tracktainer Support and include the shipment reference.