What Should I Do When My ETA Changes?

Review the new ETA
When you receive an ETA-change notification, first check:

Previous ETA

Updated ETA

Difference between the two dates

Destination port

For example, Tracktainer may report that an ETA changed from 14 Jul to 20 Jul 2026, creating a six-day delay.

Update your planning
The Tracktainer notification itself advises users to update their delivery schedule when the arrival estimate changes.

Check full tracking details
After receiving an update, open the shipment to review the latest tracking information and route.

This gives you the most recent information available under that tracking request.

Do I need to create a new tracking request?
No.

The ETA update belongs to the existing tracked shipment.

Continue using the same shipment record to follow its progress.